Wallace Bishop Jewellers — Jewelry Store in Mitchelton

Reviews of Wallace Bishop Jewellers

• Madison

  Added 2016.05.24

  quickly fixed my girlfriends broken watch
• Joshua

  Added 2015.07.23

  Bought a present for my daughter's 20th birthday that cost over $150. She didn't like it so I went to take it back to refund in cash, as she'd seen another piece she liked at another jewelers. Upon going back less than 24 hours later, I was told that Wallace Bishop does not do refunds, they only give gift cards instead. Despite going there for many years, I had never once been informed by any sales person that they did no refunds. It should be made clear what the return policies are when buying a gift for someone else. I've received unwanted gifts from other jewelers like Michael Hill etc, and there has never been a problem with refunds. Service from Francesca and the store manager was poor, and I don't wish to spend my money there again.
• Seth

  Added 2014.08.14

  Bought my wife a TAG HEUER from another wallace bishop and she went in to have the strap adjusted. The used the wrong pins, no sleeve and she's been wearing it with sticky tape to hold it together. When she called to have them fix it, they abruptly asked for it to be sent away.
• Emily

  Added 2014.06.15

  Another TAG HEUER store in the city kindly rectified the issue. Poor service for a high end item.
• Madison

  Added 2014.05.20

  Bought a $100 ring less than a month ago, paid cash and lost the receipt. This mass produced rubbish ring is already tarnishing and looks as though it is plated. Went back in to see if they can repair or replace the dud ring and had the rude sales girl regurgitate store policies at me. She offered no help, was entirely unsympathetic and told me I couldn't leave the ring in the store as she would get in trouble. I should have shown the same level of care she showed me and just left it there and walked away. Maybe she needs to get in trouble, rude thing.